• Effective Oct. 1, 2014, MVE will have instant delivery time information.

    MVE's new in-cab technology from Accordex will provide real-time tracking and tracing of shipments, plus a host of other features including: instant name confirmation of the receipt of the shipment, driver pickup and delivery management, text messaging between the driver and dispatch, and photo technology in case of OS&D issues.
  • Get Your Shipments to Canada Prompt, Courteous and Dependable!

    Mountain Valley Express transports to and from Canada via the TRNET. Call 800-237-9669 for more information.
  • Liftgate Service

    No dock? No problem! MVE has liftgate service available if needed. A liftgate is used to load and unload a shipment when A loading dock is not available.
  • Express Lane Service

    Express Lane Service to the Mid-Atlantic States is now available! In conjunction with our TRNet Partner Pitt Ohio Express, MVE will be offering Tuesday Deliveries to any Direct Point in Pitt Ohio's system that we pick up on Thursday or Friday from the greater Los Angeles area.
  • MVE Performance

    Mountain Valley Express delivers! On-time Performance of 99.2% for 2012. We deliver your shipments damage free with a .47% Claims Ratio. Experience MVE's high service standards for yourself. Try us today!
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            Welcome to the Mountain Valley Express Website

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MVE wins another safety award! The California Trucking Association has presented Mountain Valley Express with the 1st place safety award for "LTL Line Haul -Under 7 Million Miles". Mountain Valley Express continues to promote truck safety for the protection of ourselves and those with whom we share the road!

MVE

Trucking for Hospice 2014

  • MVE
  • Mission Statement
  • Points Directory
  • Rules Tariff
  • Freight Claims

 

 

Our Mission Statement

To provide a high quality, overnight and second day freight service between our direct points in California, Nevada and Arizona. To treat our customers, employees and vendors fairly and honestly; to provide a safe and environmentally responsible workplace and to be a leader in promoting truck safety for the protection of ourselves and those with whom we share the road.

Our mission statement guides the actions of our organization, spells out our overall goal, provides a path, and guides decision-making. It provides "the framework within which the our company's strategies are formulated keeping us Prompt, Courteous and Dependable

 

Points Directory

Click below to see our service area

See More

Tariff

View our Rules Tariff Below 

 

Read Here

Prevention of Cargo Loss and Damage
Carrier's Responsibility: Mountain Valley Express Co Inc takes personal pride in the extensive training of their employees in the area of loss prevention & claims. Our company is dedicated to the education of their drivers, dock personnel, clerical, and management team so that our customer's freight can be delivered free of loss or damage. We are committed to preventing loss and damage daily by the freight handling procedures we have implemented. As a member of NMFC we follow the provisions that were set forth by ICCTA and assist shippers with information regarding commodity descriptions, classes, rules, packaging definitions, etc.

Shipper's Responsibility: Shipper's play an important role in the prevention of loss and damage. Knowledge of the NMFC requirements will ensure a shipment has been properly packaged and labeled so it will transport safely in the LTL environment. It is the shipper's responsibility to assist in the repairs of damaged freight when possible and practical to do so.

Consignee's Responsibility: Consignee's can protect themselves from loss and damage by verifying the piece count at time of delivery and inspecting the freight for any obvious outward signs of damage and note on the delivery receipt at time of signing. Under the NMFC rules the consignee does not have a right to open and inspect the shipping containers prior to signing for the freight. Noting "subject to inspection" is meaningless for the consignee has a right and obligation to inspect prior to signing. Unless a shipment is deemed totally worthless the consignee has an obligation to accept a damaged shipment and try to mitigate their loss.

 

Filing and Submitting a Freight Claim
All freight claims are processed in accordance with National Freight Classifications (NMFC) Principles and Practices for the Investigation and Disposition of Freight Claims found in NMFC Items 300100 through 300155.

  • A Standard Form for Presentation of Loss and Damage claim must be filed in writing within 9 months of receipt by the carrier of the shipment or the request to pick up the merchandise.
  • The Standard Form for Presentation of Loss and Damage Claim and instructions for completing the form is available on our website. You can also contact your local terminal. The shipper, consignee, or the owner of the goods may file the claim. A claim can be filed with any participating carrier.
  • Inspections must be requested before returning a damaged shipment to the vendor. Failure to request an inspection could affect the investigation and final disposition of a claim.
  • Copies of the original purchase invoice, replacement or repair invoice, and freight bill for the replacement.
  • The claim and supporting documents can be mailed, faxed, or emailed as indicated on the claim form. Digital photos should be emailed for faxed images are not clear.
  • An acknowledgement letter will be faxed, emailed, or mailed within 30 days receipt of the claim. If the carrier is unable to render a decision within 45 days of receipt of the claim notifications will be mailed every 30 days as long as the claim remains pending. Carrier liability may be limited by terms and conditions of the Tariff, Freight Classifications, or Contract as described in MVTL 300 Rules Tariff.